Applications are invited from suitably qualified persons to fill the posts of:
RECEPTIONIST (Permanent (1)
ROLE AND FUNCTIONS OF JOB:
Under the direction of the Human Resource Manager, the Receptionist Operator is directly responsible for the operations of the telephone PBX and the reception area of the NHF. The Receptionist Operator will:
- Operate the telephone communications equipment of the NHF.
- Receive all calls with courtesy and tact and route as required.
- Take messages for staff if they are unavailable.
- Maintain a list of frequently called numbers to facilitate quick contact.
- Ensure the telephone communications equipment and lines are working properly.
- Report all malfunctions in the equipment and lines to the service provider and follow-up to ensure they are corrected.
- Be aware of basic information about the NHF to respond to queries from the public.
- Greet all visitors to the Office and direct them as necessary.
- Process incoming mail/packages for dispatch
- Perform any other duties as assigned by the Human Resource Manager, the Director, Human Resource & Administration and the CEO.
SPECIFIC KNOWLEDGE REQUIRED:
- Excellent communication and customer relations skills
- Accuracy in receiving and relaying information and messages
QUALIFICATIONS & EXPERIENCE:- Four (4) O’ Levels or CXC or a Certificate from a Tertiary Institution
- Four (4) years’ experience as a telephone operator preferably with 2 years as a receptionist or in customer relations or any equivalent combination of qualifications and experience
Applicants are invited to submit their applications no later than Tuesday, July 5, 2022 to:
The Human Resource Management Department
NATIONAL HEALTH FUND
6th Floor, The Towers,
25 Dominica Drive,
We appreciate all responses, but only short listed candidates will be contacted.
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