We are looking for a self-motivated team player who loves animals. Has an above average level of computer literacy. Data Entry/Quickbooks experience is an asset.
Starting pay $16,000.00 to $20,000.00 weekly, based on qualifications and experience.
We are seeking a very professional and friendly receptionist who will play a crucial role in the practice’s day-to-day operation as they are the first point of contact for visitors, callers and patients.
Responsibilities:
- Welcome visitors, clients, and employees to the organization in a friendly and professional manner.
- Answer phone calls and direct them to the appropriate person or department.
- Provide excellent customer service by addressing inquiries and assisting visitors with information.
- Handle and resolve customer complaints or redirect them to the appropriate person.
- Perform general administrative tasks, such as managing appointments, scheduling meetings, and maintaining calendars.
- Sort and distribute mail and packages.
- Relay messages and information to the relevant individuals or departments.
- Maintain a neat and organized reception area.
- Enter data accurately into computer systems.
- Update and maintain databases and contact lists.
- Manage multiple tasks simultaneously, such as answering phones while greeting visitors and patients and handling administrative duties.
- Address and resolve issues that may arise in the reception area or with visitors and patients.
- Handle sensitive information with discretion and maintain confidentiality.
- Collaborate with colleagues to contribute to the overall efficiency of the practice.
- High school diploma or equivalent; additional education or certification may be preferred.
- 2-3 years previous experience in a similar role.
- Previous experience in a medical office would be an asset.
- Proficient in using office equipment, such as computers, telephones, and photocopiers.
- Familiarity with basic software applications, including word processing and spreadsheet programs.
- Punctual and reliable.
- Ability to remain calm under pressure.
- Strong communication and interpersonal skills.
- Organizational and multitasking abilities.
- Positive attitude and willingness to assist others.