Receptionist (Kingston, Jamaica) - Noah's Ark Veterinary Centre

We are looking for a self-motivated team player who loves animals. Has an above average level of computer literacy. Data Entry/Quickbooks experience is an asset.

Starting pay $16,000.00 to $20,000.00 weekly, based on qualifications and experience.

Receptionist – for Veterinarian Office

We are seeking a very professional and friendly receptionist who will play a crucial role in the practice’s day-to-day operation as they are the first point of contact for visitors, callers and patients.

Responsibilities:

• Welcome visitors, clients, and employees to the organization in a friendly and professional manner.
• Answer phone calls and direct them to the appropriate person or department.
• Provide excellent customer service by addressing inquiries and assisting visitors with information.
• Handle and resolve customer complaints or redirect them to the appropriate person.
• Perform general administrative tasks, such as managing appointments, scheduling meetings, and maintaining calendars.
• Sort and distribute mail and packages.
• Relay messages and information to the relevant individuals or departments.
• Maintain a neat and organized reception area.
• Enter data accurately into computer systems.
• Update and maintain databases and contact lists.
• Manage multiple tasks simultaneously, such as answering phones while greeting visitors and patients and handling administrative duties.
• Address and resolve issues that may arise in the reception area or with visitors and patients.
• Handle sensitive information with discretion and maintain confidentiality.
• Collaborate with colleagues to contribute to the overall efficiency of the practice.

Qualifications:

• High school diploma or equivalent; additional education or certification may be preferred.
• 2-3 years previous experience in a similar role.
• Previous experience in a medical office would be an asset.
• Proficient in using office equipment, such as computers, telephones, and photocopiers.
• Familiarity with basic software applications, including word processing and spreadsheet programs.

Key Skills and Competencies:

• Punctual and reliable.
• Ability to remain calm under pressure.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Positive attitude and willingness to assist others.

Send your résumés to: ourteamvc@gmail.com

Night Nurse/Veterinary Doctor's Assistant (Kingston, Jamaica) - Noah's Ark Veterinary Centre

Must be self-motivated, have a genuine love for animals and excellent customer service skills. Starting pay $15,000.00 to $16,000.00 weekly. Quarterly paid Performance based bonus. Company pays 80% of Health Insurance. Sundays, Public Holidays and Days' off are paid double time.

Technician’s Job Description

• Assist veterinarians, by performing more routine tasks, freeing them for specialized, complex tasks. .
• Assist veterinarians perform duties in the medical, surgical, and therapeutic treatment of animals.
• Under the direction of veterinarians, they assist with physical examinations that help determine the nature of the illness or injury.
• They assist with immunizations and administer medications, anesthesia and blood plasma to the animals as prescribed by the veterinarian.
• Technicians take and record temperature, pulse and respiration.
• They collect and label specimens for culture or microscopic examination.
• They dress and bandage wounds, apply splints and other protective devices, and clean and extract teeth.
• They also give enemas and perform catheterization, ear flushes, intravenous feedings, and gavage (the introduction of food into the stomach by means of a tube).
• Veterinary Technicians operate electro-cardio graphic and radiographic equipment and also expose and develop diagnostic radiographs.
• In surgery, they assist veterinarians by providing correct equipment and instruments and by ensuring that monitoring and support equipment such as anesthetic machines, cardiac monitors, scopes and breathing apparatus are in good working condition.
• Technicians must also maintain treatment records and inventory of all pharmaceuticals, equipment and supplies.
• They may give emergency resuscitation or do other life saving procedures. Observation of the behavior and condition of the animals being cared for is an important part of the job.

Skills & Competencies:

• Techs must be able to use the computer system for billing, training and general improvement of their skills.
• Techs must be multi-skilled and take on clinical as well as clerical roles as needed. In particular technicians must be able to complete transactions and act as a temporary receptionist should the receptionist be absent from the front desk.
• Techs should be able to advise clients on general pet care – healthy housing and feeding; vaccinations, taking animals abroad- and they must be able to recognize emergency situations.
• Techs should also have a basic understanding of cat, dog and rabbit anatomy and physiology, and be familiar with the common parasites and micro-organisms which cause disease in pets.

Additionally...

• All staff needs to understand the aims and objectives of the veterinary practice.
• All staff need to understand each other's roles so that they avoid conflict.
• All staff should embrace Team work and communication to achieve the practice and personal goals.
• All staff should have knowledge of common veterinary terminology.
• Should be aware of correct hygiene procedures, the categories of veterinary waste and how it is disposed of from the practice.
• All staff should ensure that bills are completed accurately.
• Personal characteristics necessary for success in the job include a keen interest in animals, the ability to communicate well, and aptitudes to learn and independently apply techniques and methods of examination and treatment of animals. 
• Interpersonal and team building skills are considered essential for success in this position.
• The assistant at all times should be cordial and helpful to his/her colleagues, doctors and especially our clients. There should be no task that is too large or too small for an assistant to help with. Peer reviews will be used to measure assistant’s team building skills and desire to collaborate on tasks.
• All staff needs to understand the aims and objectives of the veterinary practice.
• All staff needs to understand each others roles so that they avoid conflict.
• All staff should embrace Team work and communication to achieve the practice and personal goals.
• All staff should have knowledge of common veterinary terminology. Should be aware of correct hygiene procedures, the categories of veterinary waste and how it is disposed of from the practice.

Send your résumés to: ourteamvc@gmail.com

Veterinary Doctor's Assistant (Kingston, Jamaica) - Noah's Ark

Corporate area vet clinic is now hiring a Veterinary Doctor's Assistant in Kingston, Jamaica.

Requirements:

• Must enjoy handling dogs, cats and other pets
• Be self-motivated
• Have excellent customer service skills
• Must live in Kingston/St. Andrew to be able to work within a shift system Monday to Sunday
• Be computer literate
• Have passes in Math, English and a Science subject

Note: Prior health care experience give candidates a significant advantage.

Send resumes to: ourteamvc@gmail.com