Customer Care Officer (Kingston, Jamaica) - National Health Fund

 

Applications are invited from suitably qualified persons to fill the post of:

CUSTOMER CARE OFFICER

ROLE AND FUNCTIONS OF JOB:

• Respond to queries and complaints via email, telephone or any other customer service application developed for optimizing customer service efficiency.
• Represent the National Health Fund at Health Fairs and other promotional events held on week days, weekends and public holidays - upon request
• Relieve Receptionist/Telephone Operator upon request
• Handle customer inquiries relating to the processing of NHF Claims/transactions, Order processing, billing and payment inquiries, account modifications and other product/service information.
• Process drug advance requests
• Facilitate overrides for pharmacy and beneficiary
• Administer customer feedback tool
• Perform data entry operations
• Process application and change forms for JADEP and NHF members
• Issue replacement membership cards for JADEP and NHF members.
• Print and package for distribution membership cards for JADEP and NHF members.
• Perform administrative duties to support the Card production and distribution process.
• Provide customers with product and service information
• Provide Customer Service resolutions in a timely manner.
• Document all customer service interactions
• Utilize several platforms simultaneously to respond to the diversifying request of customers.

SPECIFIC KNOWLEDGE REQUIRED:

• Excellent inter-personal skills
• Excellent oral and written communication skills
• Ability to establish and maintain harmonious working relationships
• Ability to plan, lead and manage multiple priority projects simultaneously.
• Ability to provide professional customer service based on strong principles and ethics.
• Computer Literacy
• Time management skills

QUALIFICATIONS & EXPERIENCE:

• B.Sc. Degree in Management Studies/Public Relations or similar field
• Training in customer service/public relations
• At least two (2) years’ experience in customer service or call centre environment.
• Any equivalent combination of qualifications and experience

Applicants are invited to submit their applications no later than Wednesday, August 2, 2023 to:

The Human Resource Department,
NATIONAL HEALTH FUND,
6th Floor, The Towers,
25 Dominica Drive,
Kingston 5.

Email: vacancies@nhf.org.jm

NB. We appreciate all responses, but only short listed candidates will be contacted.

Enrolled Assistant Nurse (Kingston, Jamaica) - National Health Fund

 Applications are invited from suitably qualified persons to fill the post of:

Enrolled Assistant Nurse (Temporary) – Health Promotion & Public Relations Department

ROLE AND CORE FUNCTIONS OF JOB:
Under the general direction of the Registered Nurse, the Enrolled Assistant Nurse shall work
closely with the Registered Nurse to provide:

• Careful administration of screening tests
• Supervision of the technician for the mobile screening unit
• Continuous checks to ensure accurate data is captured

EDUCATIONAL REQUIREMENTS AND EXPERIENCE:

• Registered Enrolled Assistant Nurse licensed by the Nursing Council of Jamaica
• Graduate from an Accredited Assistant Nurses’ Training Programme
• Certificate in Care for the Elderly
• At least two (2) years’ experience as an Enrolled Assistant Nurse
• Any equivalent combination of qualifications and experience

Required skills and specialised knowledge:

• Sound analytical and decision making skills
• Excellent Record Management skills
• Excellent inter-personal skills
• Excellent oral and written communication skills
• Computer Literacy
• Time management skills

Special conditions associated with the job:

• Required to work beyond normal working hours in order to meet stipulated

deadlines
DUTIES AND RESPONSIBILITIES:

• Careful administration of screening tests.
• Supervision of the technician for the mobile screening unit.
• Continuous checks to ensure accurate data is captured.
• Any other duties as assigned by the Health Promotion Supervisor, Health Promotion Coordinator, the Health Promotion & Wellness Manager or the CEO.

Applicants are invited to submit their application no later than Monday, July 31, 2023:
Addressed to: 

The Human Resource Department,
NATIONAL HEALTH FUND,
The Towers, 6th Floor, 25 Dominica Drive,
Kingston 5.

Email: vacancies@nhf.org.jm

NB. We appreciate all responses but only short listed candidates will be contacted. 

Specialist Nurse (Manchester, Jamaica, W.I.) - SRHA (Manchester Health Services)

The Southern Regional Health Authority (SRHA), a Statutory Body under the Ministry of Health responsible for the management and operation of Public Health Services within the parishes of Clarendon, Manchester and St. Elizabeth, invites applications from suitably qualified persons for the following position in the MANCHESTER HEALTH SERVICES: SPECIALIST NURSE (HPC/RN2) (Salary range $4,032,538 – $4,793,421 per annum and any applicable allowances).

Under the direct supervision of the Public Health Nurse, the incumbent will be responsible for providing an advanced level of care to patients who have life threatening illnesses or have specific health needs requiring specialized Nursing intervention.

Minimum Qualifications and Experience:

• Certificate/Diploma/BSc. in General Nursing from an accredited school of Nursing
• Certificate/Diploma in Midwifery
• Registration with the Nursing Council of Jamaica
• At least 4 years clinical experience in nursing

Specific Knowledge, Skills and Competencies:

• Knowledge of professional nursing theory and practice
• Knowledge of medical machinery, resuscitative drugs, their dosages and side effects
• Knowledge of basic principles of management
• Ability of observe, assess, and evaluate life threatening conditions and apply appropriate interventions
• Ability to make calculated and quick decisions and to remain calm in stressful situations
• Ability to establish and maintain effective interpersonal relationships with members of the health team as well as patients and relatives 
• Emotionally and mentally stable

Key responsibilities will include:

• Assessing, planning, implementing and evaluating care of patients
• Anticipating potential nursing problems and developing appropriate plans to deal with same
• Initiating patient management in crisis situations e.g. cardiopulmonary resuscitation
• Conducting and supervising prenatal, intra-natal, postnatal and total maternal and child healthcare including family care

Applications along with resume should be sent no later than Thursday, August 03, 2023 to the:

The Senior Human Resource Officer,
Manchester Health Department,
Mandeville,
Manchester.
E-Mail – mhdhrdepartment@gmail.com

**PLEASE INDICATE IN THE ‘SUBJECT LINE’ THE NAME OF THE POSITION TO WHICH
YOU ARE APPLYING**.

NB. ONLY SHORTLISTED APPLICANTS WILL BE ACKNOWLEDGED. 

Gardener (Clarendon, Jamaica) - Lionel Town Hospital (SRHA)

The Southern Regional Health Authority (SRHA), a Statutory Body under the Ministry of Health & Wellness responsible for the management and operation of Public Health Services within the Parishes of Clarendon, Manchester and St. Elizabeth, invites applications from suitably qualified persons for the following position at LIONEL TOWN HOSPITAL: GARDENER (LMO/TS 1). 

(Salary range $ 857,012 – $1,152,632 per annum and any applicable allowances). Reporting to the Hospital Administrator, the officer is responsible for maintaining a clean environment within the various areas of the hospital.

Qualifications and Experience:

• School Leaving Certificate (Secondary Education)
• English Language in GCE O’Level/CXC at the General Proficiency level would be an asset
• At least one (01) year experience within the hospital environment or service industry

Required Knowledge, Skills & Competencies:

• Ability to work effectively in a team
• Ability to lift fifty (50) pounds
• Familiarity with landscaping equipment
• Knowledge of gardening techniques
• Knowledge of gardening products such as fertilizers and pesticides
• Physical stamina and the ability to stand for long periods of time
• Knowledge of the Public Health Regulations and Sanitation Guidelines
• Ability to communicate effectively both in written and oral format

Key responsibilities will include:

• Mowing lawns
• Maintaining gardens and lawns, including planting, fertilizing, weeding, soil conditioning and applying pesticides
• Pruning and trimming trees, shrubs and hedges using Shears, Pruners and Chain saw.
• Raking, mulching and composing leaves.
• Trimming and picking flowers and cleaning flower beds.
• Gathering and removing garbage.
• Operating and maintaining garden and landscaping equipment.
• Ensuring all equipment for gardening are in good working condition.

Applications along with resume should be sent no later than Thursday, August 03, 2023 to:

Senior Human Resource Officer,
Clarendon Health Department,
1-3 Jackson Street,
Denbigh, Clarendon.
E-Mail: clarendonhealthdepartmenthr@gmail.com

NB. ONLY SHORTLISTED APPLICANTS WILL BE ACKNOWLEDGED. 

Records Clerk (Clarendon, Jamaica) - Percy Junor Hospital (SRHA)

The Southern Regional Health Authority (SRHA), a Statutory Body under the Ministry of Health & Wellness responsible for the management and operation of Public Health Services within the Parishes of Clarendon, Manchester and St. Elizabeth, invites applications from suitably qualified persons for the following position at PERCY JUNOR HOSPITAL:

RECORDS CLERK 1 (PIDG/RIM 1- Pay Band 3) –Operations Division – Vacant (salary range $1,272,269 – $1,711,060 per annum and any allowance(s) attached to the post).

Job Summary

Under the supervision of the Operations Manager, the incumbent will be responsible for
providing clerical support to the Operations Manager as it relates to compiling of
reports, assisting in maintaining files and updating the Operation Software, assisting in
vetting claims, and providing other administrative support.

Minimum Qualification and Experience:

• Minimum four (4) subjects at GCE O’Level/CXC General Proficiency level inclusive of English Language and Mathematics.

plus

• Two (2) years’ experience at a clerical level in Administration within a public sector organization.

Required Knowledge/Skills/Specialized Techniques:

• Working knowledge of the Financial Administration and Audit Act (FAA Act)
• Working knowledge of the Staff Orders
• Working knowledge of accounting principles & practices
• Knowledge of computer applications (Microsoft Office)
• Excellent time management ability to meet tight deadlines
• Good human relations skills
• Minutes taking skills

Key responsibilities will include:

• Assists the Operations Manager in vetting claims
• Maintains general records for Operations Manager by ensuring that information is kept accurate and up-to-date at all times.
• Provides routine office support as making copies, faxing, answering telephones, prepares correspondence for mailing, and delivering and picking up correspondence.
• Compiles reports from existing records including Drivers’ Checklist Daily Assignment
• Takes and transcribes minutes of meetings: security, other contractors, project team etc.
• Ensure queries of customers/visitors to the unit are received and referred/attended to in a timely manner using effective communication techniques.

Applications along with resume should be sent no later than August 02, 2023 to:

Assistant Human Resource Officer
Percy Junor Hospital
Spalding P.O.,
Clarendon
E-Mail – junorpercy60@gmail.com

NB. ONLY SHORTLISTED APPLICANTS WILL BE ACKNOWLEDGED. 

Dental Assistant (St. Catherine, Jamaica) - Oasis Imaging Centre

 Duties & Responsibilities include but are not limited to:

• Sterilizing instruments and equipment
• Set up dental exam tables
• Assist during cleanings and fillings i.e: hold dental instruments such as suction tubs and mirrors while the Dentist works.
• Keep track of administrative duties such as scheduling patients, stocking supplies and billing patients or insurance providers.

Qualifications and Skills Required:

• Associate degree in dental hygiene or relevant certifications as a dental assistant will also be accepted
• At least one (1) - two (2) years experience as a dental assistant

Special Requirements:

• Must be willing to work flexible shifts and weekends

Send all resumes to: hr.oasishealthcare@gmail.com 

Housekeeping Attendant (Kingston, Jamaica) - High Commission of Canada in Jamaica

 

The High Commission is seeking a Housekeeping Attendant (LE-G2 level) at the Official Residence!

Applications are now OPEN until August 18, 2023, at 11:59 pm! Don't miss out on your chance to be part of our dynamic team.

Selection Process Nº: 135951-6

Salary: JMD 1,871,462 per annum and benefits (as per Terms and Conditions of Employment for Locally-Engaged Staff in Jamaica

Contract Type: Indeterminate

Term Details: This position is a Locally Engaged Staff position, subject to the Terms and Conditions of Employment for LES in Jamaica.

Job Function: General Services

Classification: LE - G2

Location: The High Commission of Canada to Jamaica

Number of Vacancies: 1

Closing date for application: 18 August, 2023 at 23:59 UTC/GMT -5:00

APPLY HERE

Early Childhood Teacher, etc (Savanna-la-mar, Westmoreland, Jamaica) - McDonald's Tiny Stars

 

Vacancies: 

1. Early Childhood Teacher
2. Preparatory Teacher

Applicants must:

• Be a team player 
• Be empathetic and patient
• Have effective and differentiated teaching styles
• Possess good interpersonal skills
• Be willing to go beyond the call of duty

Contact: (876) 791-7271.

Practical Nurse (Mandeville, Manchester, Jamaica)

 

Seeking a practical nurse in Mandeville area to work in May Day.

Give us a call at (876) 539-2491 or send us an email at lovinghandsnursinghome@gmail.com

Babysitter (Brown's Town, St. Ann, Jamaica)

 Seeking a babysitter to work full-time with one (1) day off or two (2) sitters to work week on and week off.

Located in the Brown's Town, St. Ann area. 

If interested please call or Whatsapp: (876) 223-5045. 

Housekeepers (Port Antonio, Portland, Jamaica) - Geejam Hotel & Villas

 

Housekeepers wanted in Port Antonio, Portland!

Qualifications and Experience:

• Education: High school degree, appropriate and related certificates
• Experience: 2+ years experience in a similar position 

Email: hr@geejam.com

Nanny needed in St. Mary, Jamaica.

A nanny is needed in St. Mary, Jamaica to care for a seven (7) weeks old baby. 

Job details:

• Live-out position but nanny may be required to stay over sometimes
• Able to drive
• Work schedule is Monday to Friday 10:00 am to 5:00 pm 
• Must be okay with animals (cat and dog)
• Salary is $15,000 weekly 

If interested, please send your resumes to: thenannyconnection.ja@gmail.com 

Please put in the email subject line: Nanny in St. Mary.

Live-in Housekeeper (Kingston, Jamaica)

A professional Housekeeper is needed to live-in with a family of three (3) in Kingston.

Requirements:

• Must be able to cook, wash clean and iron well
• Be good with children

Email résumé to jksuniv@gmail.com