Administrative Assistant (Regional Office - Kingston, Jamaica) - South East Regional Healthy Authority (SERHA)

JOB TITLE: Administrative Assistant

DIVISION: Regional Office
DEPARTMENT: General

ROLE AND CORE FUNCTIONS OF JOB:
- Under limited supervision, provides day to day co-ordination and administrative support to the Head of Section.
- Acts as a liaison between the Head of Section and other senior management personnel and external parties.
______________________________________________
Educational Requirements:
(a) Specific Knowledge (however acquired) Required to Start:

• Knowledge of database management, word processing, spreadsheet and/or presentation software.
• Working knowledge of office protocols, principles and practices
• Knowledge of sound customer service principles and practices
• Knowledge of the operations of the Ministry of Health and the Regional Health Authority

(b) Qualifications and Experience:

• Bachelor of Science Degree in General Management or related area

PLUS

• Two (2) years’ experience at a management support level

1. Required Skills and Specialised Knowledge:

• Highly developed organizing and co-ordinating skills
• Ability to use independent judgement and to manage and impart confidential information with tact and diplomacy
• Ability to communicate effectively both orally and in writing.
• Ability to record minutes

2. Special Conditions Associated with the Job:

• Numerous critical deadlines.
• Frequent exposure to video display terminals.
• May be required to attend functions and meetings off site

JOB DESCRIPTION

REPORTING RELATIONSHIPS

• Supervision Received From:
• A. Directly - Head of Section
• B. Indirectly - Director/Managers/Officers in the Department
• Supervision Given To:
• (a) Directly - None
• B. Indirectly - None
• Liaises With:
• Internally:
• Department Heads
• Staff at various levels
• Regional Heads
• Board Members
• Externally:

• Ministry of Health
• Government Agencies
• Non-Government Organizations
• Other Statutory Boards

DESCRIPTION

Responsibilities and Duties:

1. Serves as a primary point of direct administrative contact and liaison with other offices, individuals and external institutions and agencies on a range of specified issues. Organizes and facilitates meetings and other events as required.
2. Manages and directs telephone and e-mail communications to facilitate the most appropriate responses and actions. Provides accurate and reliable information to enquiries.
3. Performs research analysis on specific issues as required, and independently prepares non-routine letters and/or reports, which may be highly sensitive and confidential in nature.
4. Prepares and analyzes Gantt Charts depicting leave schedules for the Department.
5. Sorts and distributes incoming and outgoing correspondence and prepares or facilitates timely responses as required.
6. Establishes, maintains and updates files, personnel database and records and facilitates the retrieval of information.
7. Attends Board Sub-Committee meetings and Senior Management meetings and performs the function of recording secretary. Undertakes research on matters arising out of meetings and new matters to be tabled at subsequent meetings and provides reports as required.
8. Requisitions supplies, maintenance and other services for the department.
9. Maintains the calendar for the Head of Section.
10. Secures confidential documents, directs them to the appropriate persons and that strict confidentiality is maintained in the execution of duties.
11. Performs other related duties as assigned.

______________________________________________
Authority:

• Serve as a liaison between the Head, other departments and external agencies.

______________________________________________
Performance Criteria:
This job is satisfactorily performed when:

• • Timely and accurate responses to correspondence and verbal enquiries are effected
• Confidentiality is preserved
• Records are up-to-date and easily retrievable
• Administrative functions of the Department are performed with efficiency

Applications with curricula vitae are to be submitted to:

SERHA,
The Director,
Human Resource Management & Industrial Relations,
South East Regional Health Authority,
The Towers, 2nd Floor,
25 Dominica Drive,
Kingston 5.

Submit your application via email to employment@serha.gov.jm.

Deadline for submission is Thursday, February 1, 2024.

We thank all applicants for their expressions of interest however, only those shortlisted will be contacted.

Specialist Nurse (Clarendon, Jamaica) - Clarendon Health Department (SRHA)

 The Southern Regional Health Authority (SRHA), a Statutory Body under the Ministry of Health & Wellness responsible for the management and operation of Public Health Services within the Parishes of Clarendon, Manchester and St. Elizabeth, invites applications from suitably qualified persons for the following position in LIONEL TOWN HOSPITAL:

SPECIALIST NURSE (HPC/RN 2)- VACANT

(salary range $4,032,538 – $4,793,421 per annum and any allowance (s) attached to the post)

Job Purpose
Under the direct supervision of the Ward Nurse Manager, the incumbent will be responsible
for providing an advanced level of care to patients who have life threatening illnesses or have
specific health needs requiring specialized Nursing intervention.
Minimum Qualifications and Experience:

• Certificate/Diploma/BSc. in General Nursing from an accredited school of Nursing
• Certificate/Diploma in Midwifery
• Registration with the Nursing Council of Jamaica
• At least four (4) years clinical experience in nursing

Specific Knowledge, Skills and Competencies:

• Knowledge of professional nursing theory and practice
• Knowledge of medical machinery, resuscitative drugs, their dosages and side effects
• Knowledge of basic principles of management
• Ability of observe, assess, and evaluate life threatening conditions and apply appropriate interventions
• Ability to make calculated and quick decisions and to remain calm in stressful situations
• Ability to establish and maintain effective interpersonal relationships with members of the health team as well as patients and relatives
• Emotionally and mentally stable

Key responsibilities will include:

• Assessing, planning, implementing and evaluating care of patients.
• Anticipating potential nursing problems and developing appropriate plans to deal with same.
• Initiating patient management in crisis situations e.g. cardiopulmonary resuscitation.
• Conducting and supervising prenatal, intra-natal, postnatal and total maternal and child healthcare including family care.

Applications along with resume should be sent no later than Tuesday, February 06, 2024 to:
Senior Human Resource Officer,
Clarendon Health Department,
1-3 Jackson Street,
Denbigh, Clarendon.

E-Mail: lthpersonnel@gmail.com

**PLEASE INDICATE IN THE ‘SUBJECT LINE’ THE NAME OF THE POSITION TO WHICH YOU ARE APPLYING**
NB. ONLY SHORTLISTED APPLICANTS WILL BE ACKNOWLEDGED.

Health Records Technician (Mandeville, Manchester, Jamaica) - Mandeville Regional Hospital

The Southern Regional Health Authority (SRHA), a Statutory Body under the Ministry of Health & Wellness responsible for the management and operation of Public Health Services within the Parishes of Clarendon, Manchester and St. Elizabeth, invites applications from suitably qualified persons for the following position at the Mandeville Regional Hospital:

HEALTH RECORDS TECHNICIAN (HTAC/HRT 2)

Two (2) Vacant Positions

(Salary range $ 2,585,526 - $ 3,073,378 per annum plus any allowance (s) attached to the post).

Job Purpose

Under the direct supervision of the Health Records Administrator, the incumbent has the responsibility to perform health records services in secondary health care facilities in one of the main areas of the Health Records Department: Medico-Legal, File Room, Statistics, Medical Data, Classification (Coding), Wards, Death Registry, Registration, Accident & Emergency, Outpatients, Admission, Discharge.

Qualification and Experience

• Associate Science Degree in Health Information Technology or Certificates in Health Records and Statistics Level 11 and Level I
• Three (3) years full-time progressive experience in work related to the preparation and maintenance of health records and health statistics. One of which should be at supervisory level.

OR

• Any equivalent combination of education and experience.
• Certificate in Supervisory Management

Specific Knowledge and Required Skills

• Ability to analyze statistical reports and make recommendations
• Skills in Interpersonal Communication
• Skills in Conflict Resolution
• Ability to direct the activities of personnel and local programmes
• Skills in Human Resource Management
• Knowledge of Health Information Management
• Knowledge of Health Information Systems
• Knowledge of the methods, procedures, practices, rules and regulation related of health data collection
• Knowledge of Medical Terminology
• Knowledge of Computer Applications

Key Responsibilities will include:

Technical/Professional

• Collecting Daily inpatient Census and ensure information is correct
• Ensuring all admission and discharge patients name are entered on census
• Checking names of patients transferred or admitted but not entered in Register.
• Checking the records of all discharge patients to ensure all are entered on the census
• Transcribing information form Daily Inpatient Census on daily summary (Tally) Sheet
• Summarizing all information and enter same on HMSR forms.
• Collecting all discharge patient files after the Quantitative and Qualitative analysis is completed.
• Preparing discharge activity control list
• Using ICD coding manuals to assign an internationally accepted code to both diagnosis and procedures
• Writing codes in the provided section of patient’s record
• Completing Medical Case Abstract Form indicating diagnosis, procedures, assigned codes, record number and admission and discharge dates.
• Collecting completed application forms from Police Officer
• Locating relevant patient’s record
• Issuing form to the Police Officer and ensure signature is received and ID presented.
• Collecting letters of request from patients, Attorneys, Insurance Companies, Court, Immigration Bodies or High Commissions and other authorize agents.
• Ensuring that patient’s signs consent for release of information to requesting body.
• Completing death register.
• Notifying Pathologist of post mortems to be conducted.
• Ensuring completion of authorized forms for release and disposal of bodies.
• Ensuring the proper and timely completion of the Medical Certificate of Cause of Death Form from the Medical Officer.
• Developing and maintaining an efficient and accurate standardized filing system for filing and retrieval of medical records.
• Protecting the security of the health records to ensure confidentiality is maintained
• Ensuring files are protected.
• Completing inpatient census and head count of each patient admitted on the wards.
• Assisting the clinicians by ensuring the proper maintenance of health records for inpatients.

Special Conditions Associated with the Job:

• May require the movement of items weighing up to 15kg with and without the use of mechanical aids;
• High levels of concentration required to ensure reliable results/service and safe product to clients;
• Daily exposure in a controlled environment to contained and uncontained blood samples/donations, potentially infected material and contaminated equipment;
• Daily exposure to low temperatures, working with refrigerators or walk-in cold rooms;
• The handling of hazardous chemicals and materials;
• Appropriate inactivation, storage and or disposal of infectious blood or tissue materials;
• Required to be on stand-by for emergency duties and to work beyond normal working hours, whenever the need arises.

Applications along with resume should be sent no later than February 06, 2024 to:

Senior Human Resource Officer,
Mandeville Regional Hospital,
32 Hargreaves Avenue,
Mandeville P.O., Manchester,
FAX (876) 625-8493.
E-Mail – mrhpersonnel32@gmail.com

NB. ONLY SHORTLISTED APPLICANTS WILL BE ACKNOWLEDGED.

Caregiver needed (Spanish Town, St. Catherine)

 

A very patient and caring, upbeat Caregiver is needed for an elderly Alzheimer's patient. Live-in Caregiver.

Requirements:

• Live-in position
• Experienced
• Someone with driver's license preferred

Location: St. Jago Heights, Spanish Town, St. Catherine.

Caregiver work schedule: Ten (10) days on then ten (10) days off.

Call: (876) 869-8888.

Live-in helper for Montego Bay, Jamaica.

 

A live-in helper is needed for a family of four (4) in Montego Bay. 

Requirements:

• Must be ages 49 - 60 years
• From country/rural area

Good salary available.

Tel: (876) 375-6699.

Helper needed (Kingston, Jamaica)

 

Helper needed to do household chores:

• Cleaning
• Washing
• Ironing
• All other major house chores

Requirements:

• Must reside in Kingston 
• Must be able to work Mondays to Saturdays, 8:30 am - 4:30 pm (Half day on Saturdays)

Pay is $15,000 weekly.

Whatsapp only: (876) 551-8303.

Nursing/Office Manager (Portmore, St. Catherine) - West Trade Medical Centre

Experience required:

• Post secondary degree or diploma in Business Administration or a minimum of three (3) years related work experience

Skills needed:

• Excellent written, verbal and interpersonal skills
• Strong management skills
• Advanced proficiency in Microsoft Office Suite applications (Word, Excel, PowerPoint)

Additional Qualifications:

• Must be a nurse
• Leadership role experience for three plus (3+) years
• Background in Accounting is a plus

Nature: Permanent 

Reports to: Executive Team, Associate Physicians, and Surgeons

If you're ready to take on a leadership role that blends nursing expertise with managerial skills, we want to hear from you! Email your resume to:  info@westtrademedical.com by January 29, 2024. 

Join us in providing exceptional healthcare leadership.

Live-in Helper for Portmore, Jamaica.

 

A live-in helper is needed for Bridgeport, Portmore, St. Catherine, Jamaica. 

Requirements:

• Hardworking 
• Honest

Interested persons please call: (876) 342-2109.

Practical Nurse (Clarendon, Jamaica)

 

A practical nurse is needed urgently to join our team.

Open position requirements:

• Must have a nursing certificate
• Must have at least six (6) months experience as practical nurse
• Nurse must be living in or around May Pen or in Clarendon.

Send your resumes to: angelwingshc26@gmail.com

Live-in Babysitter (Montego Bay, Jamaica)

A live-in babysitter is required in Montego Bay. 

We are seeking a responsible and caring individual to provide live-in childcare for our delightful two (2) year old baby girl

Requirements:

• Ages 35 years or older
• Must be experienced in childcare
• Available to live-in

Located in Montego Bay, the position offers a competitive salary of $15,000 weekly. 

If you possess the experience and nurturing qualities we are looking for, please contact us at (876) 772-2303.

College Nurse (RN 2) - St. Catherine, Jamaica - G. C. Foster College

Job Summary 

Reporting to the Vice Principal - Administration, the incumbent will provide primary health care services for the College's students and staff; participate in health promotion programs and give advice on matters relating to health. The incumbent is also required to assess, plan, execute, and evaluate health care programs of the College.

Job Skills and Requirements:

• Ability to work effectively with faculty, staff, and other stakeholders
• A high level of personal motivation, initiative, and creativity
• The ability to adapt to change quickly
• Excellent interpersonal skills
• Strong oral and written and communication skills
• Good reasoning and problem solving skills
• Ability to demonstrate flexibility, work on own initiative and under pressure

Minimum Qualification and Experience:

• Bachelor of Science degree in Nursing
• At least three (3) years experience in a nursing capacity
• Must be a licensed Registered Nurse and have a current CPR certification

Special Conditions Associated with the job:

• May be required to attend meetings and meet deadlines
• May be required to work beyond normal working hours
• Must be able to perform full range of motion activities such as, but not limited to, walking, standing, lifting (up to 50 lbs unassisted), or climbing steps while performing duties
• Must be able to use touch, sight, and hearing in performing physical assessments

Applications accompanied by resumes should be submitted no later than Friday, January 26, 2024 to: 

The Chairman,

c/o The Human Resource Director,

G.C. Foster College of Physical Education & Sport,

Angels, Spanish Town, St. Catherine

Email: hrm@gcfc.edu.jm

Enrolled Assistant Nurses (Trelawny, Jamaica) - Trelawny Health Services

 WESTERN REGIONAL HEALTH AUTHORITY

LOT 31B, FAIRVIEW SHOPPING CENTRE

MONTEGO BAY

ST JAMES - VACANCY

ENROLLED ASSISTANT NURSES (HTAC/EAN 1)

Trelawny Health Services

Salary Scale: $1,922,483.00 - $2,285,228.00 per annum

The Western Regional Health Authority (a Statutory Body under the Ministry of Health & Wellness) is currently seeking to employ Enrolled Assistant Nurses for the Trelawny Health Services. The incumbents’ core responsibilities will include:

CORE RESPONSIBILITIES:

• Assisting with the organization and maintenance of order and discipline in clinic areas
• Assisting with the collection and testing of specimens such as urine and recording results
• Assisting with the admission, discharge and transfer of patients
• Sharing responsibility for a safe and comfortable environment for the patients
• Taking and recording blood pressure, temperature, pulse and respiration as required
• Assisting with interviews at the Child Welfare Clinics when necessary
• Preparing patients for physical examination
• Assisting with the administration of immunizations as directed
• Assisting with dressings and treatment of minor ailments as directed
• Assisting with the compilation of statistical data and filing cards
• Performing other related duties as directed

SPECIFIC KNOWLEDGE/SKILLS REQUIRED:

• Excellent bedside skills
• Excellent interpersonal and communication skills
• Excellent team work and observational skills
• Excellent analytical, time management and decision-making skills
• Hands on experience with computer applications including Microsoft Word and Excel

QUALIFICATION & EXPERIENCE:

• Certification as an Enrolled Assistant Nurse from a recognized institution
• Four (4) Subjects in CXC or GCE including English Language, Biology and any other subjects
• Current Registration with the Nursing Council of Jamaica
• Licensed by the Nursing Council of Jamaica

Application letter along with detailed resume should be submitted no later than February 2, 2024 to:

The Manager, Human Resource Management & Development
Trelawny Health Services,
97 Cornwall Street,
Falmouth, Trelawny.

Email: tphsjobs@wrha.gov.jm

NB: ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED.

Senior Customer Care Officer (Manchester, Jamaica) - Percy Junor Hospital (SRHA)

The Southern Regional Health Authority (SRHA), a Statutory Body under the Ministry of Health & Wellness responsible for the management and operation of Public Health Services within the Parishes of Clarendon, Manchester and St. Elizabeth, invites applications from suitably qualified persons for the following position at PERCY JUNOR HOSPITAL: SENIOR CUSTOMER CARE OFFICER (GMG/AM 4)- VACANT (Salary range $2,478,125 –$3,332,803 per annum and any allowance(s) attached to the post).

Job Summary:

Under the direction of the Chief Executive Officer, the Senior Customer Care Officer will be responsible for
coordinating and facilitating the value chain elements of Direct Customer Interface, Complaints Management, Service Delivery Operations, Service Awareness Creation and Service Expectation Identification.

Qualifications and Experience:

• Bachelor’s Degree in Business Administration or Management or related field
• At least two (2) years’ experience in Customer Service.
• Experience in outreach work
• Experience in hospitality and help desk environments
• Experience in conducting research and analysing information
• Strong training & facilitation skills.

OR

• Associate’s Degree in Business Administration or Management or related field
• At least four (4) years’ experience in Customer Service.
• Experience in outreach work
• Experience with call centres and help desk environments
• Experience in conducting research and analysing information
• Strong training & facilitation skills.

Specific Knowledge Required

• Knowledge of hospital care operations, systems, practices and linkages
• Knowledge of Government guidelines as it relates to procedures in health
• Excellent knowledge of customer service principles and guidelines
• Knowledge of the history, vision and goals of the organization
• Knowledge of the current trends and development in the health sector

Required Skills & Specialized Techniques

• Strong communication abilities in the oral and written formats
• Excellent customer service and problem-solving skills
• Proven time management skills
• Ability to work on own initiative
• Security conscious, flexibility and confidentiality
• Well-developed human relations and emotional intelligence skills

Key responsibilities will include:
Management/Administrative Responsibilities

• Ensures the health insurance billing process works effectively and implement effective measures for
• improvement.
• Implements creative ways of passing on information about health whilst patients wait for service.
• Monitors the E-triaging system and intervenes as is necessary.

Human Resource Management Responsibilities

• Assists in interviewing and selecting candidates for Customer Care Staff.
• Continually motivates members of his/her staff in order to ensure a high level of efficiency.
• Provides advice and guidance to customer service staff in undertaking their respective tasks.
• Coordinates and monitors the outreach work of the Customer Care Unit.

Technical/Professional Responsibilities

• Maximizes customer operational performance by monitoring help desk resources and technical advice;
• resolving problems; disseminating advisories, warnings, and new techniques.
• Develops, recommends and implements new systems, procedures or working practices to improve
• customer service efficiency.
• Assists with the development of the hospital’s Mystery Shopper Programme and implements it in
• accordance with guidelines.
• Develops, collates and distributes Customer Service publications and articles.
• Ensures timely updates of the hospital’s initiatives and highlights on the Customers’ Notice Board.

Applications along with resume should be sent no later than FEBRUARY 05, 2024 to:
The Assistant Human Resource Officer,
Percy Junor Hospital,
Spalding P.O.,
Clarendon,
E-Mail – junorpercy60@gmail.com

NB. ONLY SHORTLISTED APPLICANTS WILL BE ACKNOWLEDGED.