Showing posts with label Customer Service Representative. Show all posts
Showing posts with label Customer Service Representative. Show all posts

Monday, 20 November 2023

Customer Service Representatives (Mandeville, Jamaica, W.I.) - Proactive Lifestyle


Proactive Lifestyle needs mature, friendly and hardworking persons to be a part of our dynamic Customer Service Team who is friendly and hardworking to be a part of its dynamic team in Mandeville, Manchester.

Minimum Qualifications/Experience:

  • Three (3) CSEC subjects
  • Qualifications and experience in sales, customer service and health care will be a distinct advantage

Please email applications under the subject 'Mandeville Branch' to info@proactivelifestylejamaica.com

Attractive remuneration and benefits available.




Tuesday, 26 September 2023

Customer Service Representative (Kingston, Jamaica) - Heart Foundation of Jamaica

The Heart Foundation of Jamaica is looking for an enthusiastic and committed professional to join our dynamic team.

Customer Service Representative

Requirements:

  • At least five (5) subjects inclusive of Mathematics and English Language 
  • Certificate in Customer Service
  • At least three (3) years experience in customer service
  • Excellent interpersonal skills
  • Excellent communication skills, both verbal and written
  • Excellent time management skills

Deadline: October 2, 2023

Location: Kingston, Jamaica

Only shortlisted candidates will be contacted. 





Wednesday, 6 September 2023

Concierge Officer (Kingston, Jamaica) - Tony Thwaites Wing (Univ. Hospital of the West Indies)


UHWI Private Wing, Tony Thwaites Wing, is seeking a dynamic, outgoing, and personable candidate to fill the full-time position of Concierge Officer. The Concierge Officer will be responsible for coordinating the customer service and concierge needs of patients and their family members, doctors and visitors.

Responsibilities:

  • Coordinating concierge services for local and international patients and their family members 
  • Acting as a central point of contact for Admitting Consultants and coordinating concierge needs
  • Acting as a liaison between the administrative and nursing staff regarding customer service needs of patients and families
  • Addressing the customer service needs of patients and family members, doctors and visitors

Required Competencies:
  • Strong customer service and interpersonal skills
  • Solutions oriented with initiative
  • Ability to maintain confidentiality of sensitive information
  • High attention to detail and accuracy
  • Professional telephone etiquette
  • Active listening skills and empathy towards others
  • Strong organizational and analytical skills
  • Multi-tasking and time management skills, with the ability to prioritize tasks
Minimum Required Education & Experience:
  • A minimum of two (2) years working experience as a customer service provider in a similar environment e.g. hospital/health care services, hospitality industry, health insurance provider
  • Associate degree in Marketing, Business or Healthcare Administration
  • Proficient in the use of Microsoft Office Suite applications
  • Certified training or NVQ/CVQ equivalent in customer service would be preferred
Interested candidates may submit applications by Tuesday, September 12, 2023 to: resume.sorter@ttwing.com

Please note that only shortlisted candidates will be contacted.





Thursday, 22 June 2023

Data Entry Clerk, Cashier, etc (Savanna-La-Mar, Westmoreland, Jamaica) - Royale Pharmacy

 

We are hiring!

Available position:

  • Data Entry Clerk
  • Customer Service Supervisor
  • Cashier
  • Customer Service Representative
  • Cosmetologist

Qualifications:

  • Four (4) CSEC subjects including English & Math
  • Minimum of one (1) year experience in a similar role
All queries related to job postings; resume and and cover letters to: rxjobs01@gmail.com

NB. Only shortlisted applicants will be contacted.



Wednesday, 1 September 2021

Juici Patties Now Hiring in Kingston, Jamaica!

 


Locations: Cross Roads & Half Way Tree, Kingston

Seeking to recruit friendly staff:

  • Customer Service Representatives
  • Kitchen Associates
  • Supervisors
Send resumes to employmentopp3@gmail.com






Sunday, 11 April 2021

Customer Service Rep/Dental Assistant (Kingston, Jamaica)

If you enjoy relating with people, are able to to work on own initiative, and can do so in a timely and confidential manner, then you may be the one for this position.

 The successful candidate must:

  • Be between the ages of 25 - 35 years old
  • Have five (5) CXC subjects including Mathematics/Accounts, English Language and Office Procedures, Sciences
  • Be computer literate
Please email résumé and contact details to recruit.pnfd@gmail.com




Friday, 26 February 2021

Customer Service Representative (Kingston, JM) - VMBS Money Transfer Services Ltd.

 Customer Service Representative (VMBS Money Transfer Services Limited)


Summary

Manage incoming calls effectively, interact with customers, Agents & Branches to provide solutions in response to customers questions and complaints and to assist in any other areas of the Organisation's operations as requested.

  • Details
  • DUTIES & RESPONSIBILITIES:
  • Interact with customers by telephone or in person, in order to provide information about products and services.
  • Assist in preparing daily reimbursements to Agents.
  • Responding to designated remittance partner email queries
  • Ensure customer satisfaction and provide professional customer support
  • Acknowledging and resolving customer complaints
  • Responding promptly to customers inquires
  • Work with Senior Customer Service Representative & Supervisor to ensure proper customer service is being delivered.
  • Assist with organization and dispatch of stationery items and promotional events for Agents.
  • Contribute to team effort by accomplishing related results
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Assist Agents with disbursements from other branches or subsidiaries of VMBS.
  • Receive and file transaction records from branches and sub-agents.
  • File all office and operational correspondence
  • Manage inventory at storage facility
  • Disburse and record transaction receipts to the external storage facility.
  • Request and document transaction receipt from the storage facility.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
  • Conduct any other duties assigned by the Supervisor and/or Manager.

QUALIFICATION & EXPERIENCE:

  • Bachelor’s Degree Business Administration or equivalent
  • Minimum of three (3) years’ working experience, preferably in a financial institution.

Application Deadline: March 4, 2021




Wednesday, 3 February 2021

Customer Service Agents (Portmore, Jamaica) - Ibex Jamaica


Start as soon as Sunday, February 7, 2021.
APPLY NOW to join our New Portmore location if you meet the below requirements:

Employee Type: Full-Time

Location: Portmore

Job Type: Customer Service, Sales, Telecommunications

Experience: Not Specified

JOB DESCRIPTION

Overview:

CSAs respond to inbound customer inquiries, use a wide variety of cloud-based tools to navigate customer accounts, research and review policies, and clearly communicate effective and helpful solutions.

Requirements/Responsibilities:

  • Manage incoming calls from customers.
  • Assess customer’s needs and guide the customer accordingly.
  • Maintains acceptable call lengths while remaining friendly, informative, and helpful.
  • Maintains productivity and quality standards.
  • Demonstrates an appropriate sense of urgency for customer responses.
  • Escalates customer issues appropriately and correctly.
  • Demonstrates timely accurate and professional customer service.
  • Maintains a positive and professional demeanor and portrays the company in a positive light.
  • Demonstrates knowledge and use of departmental resources, policies, and procedures.
  • All other duties as assigned.

JOB REQUIREMENTS

Customer Focus

  • Demonstrates a strong customer Orientation.
  • Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied and promises are kept.

Customer Interaction Skills

  • Friendly and upbeat style.
  • Displays helpfulness.
  • Ability to empathize with customers.
  • Ability to set expectations and deliver information in a positive and articulate way.
  • Ability to handle irate customers effectively.

Preferred Qualifications:

  • Three (3) CXC/GCE O’ level passes including English Language or Equivalent.
  • Prior Customer Service Experience is a plus but not required.
  • Good Typing Skills – Minimum 25 wpm with minimum 80% accuracy.
  • Proficient in internet navigation and MS Office.

APPLY TO IBEX JAMAICA





Tuesday, 2 February 2021

Customer Service Representative (Kingston, Jamaica) - PosttoPost Betting Limited

PosttoPost Betting Limited T/A Anybet is seeking suitable candidates to fill the position of Customer Service Representative within the Kingston and St. Andrew region. The ideal candidate should possess strong oral and written communication skills.

Job Objectives

  • Maintain a positive, empathetic and professional attitude towards customers at all times
  • Collects cash and writes bets per customer request
  • Attract potential customers by answering product and service questions as well as give information about other products and services
  • Display excellent customer service skills
  • Maintaining and balancing cash tills and reconciling discrepancies
Qualifications and Skills:

  • High school diploma with minimum of five (5) CSEC passes (Mathematics/Accounts and English Language are requirements)
  • Ability to pass a background check
  • Computer literacy which includes Microsoft Office
  • Pleasing personality and exceptional interpersonal skills
  • Ability to work collaboratively with a team
  • Organized and detail oriented to efficiently and accurately deal with customers in a fast paced environment
Email cover letters and résumés to info@posttopostja.com

Deadline: Friday, February 12, 2021.

Subject line: Customer Service Representative

Only shortlisted applicants will be contacted.



Thursday, 16 July 2020

Customer Service Representative (Portmore, Jamaica) - Proactive Lifestyle

Proactive Lifestyle needs a Customer Service Representative who is friendly and hardworking to be a part of of its dynamic customer service team for its Portmore branch.

Qualifications and Experience:
  • Qualifications and experience in Sales, customer service and healthcare will be a distinct advantage
Please email applications immediately to info@proactivelifestylejamaica.com under the subject 'Portmore Customer Service Representative'.