Showing posts with label Concierge. Show all posts
Showing posts with label Concierge. Show all posts

Wednesday 6 September 2023

Concierge Officer (Kingston, Jamaica) - Tony Thwaites Wing (Univ. Hospital of the West Indies)


UHWI Private Wing, Tony Thwaites Wing, is seeking a dynamic, outgoing, and personable candidate to fill the full-time position of Concierge Officer. The Concierge Officer will be responsible for coordinating the customer service and concierge needs of patients and their family members, doctors and visitors.

Responsibilities:

  • Coordinating concierge services for local and international patients and their family members 
  • Acting as a central point of contact for Admitting Consultants and coordinating concierge needs
  • Acting as a liaison between the administrative and nursing staff regarding customer service needs of patients and families
  • Addressing the customer service needs of patients and family members, doctors and visitors

Required Competencies:
  • Strong customer service and interpersonal skills
  • Solutions oriented with initiative
  • Ability to maintain confidentiality of sensitive information
  • High attention to detail and accuracy
  • Professional telephone etiquette
  • Active listening skills and empathy towards others
  • Strong organizational and analytical skills
  • Multi-tasking and time management skills, with the ability to prioritize tasks
Minimum Required Education & Experience:
  • A minimum of two (2) years working experience as a customer service provider in a similar environment e.g. hospital/health care services, hospitality industry, health insurance provider
  • Associate degree in Marketing, Business or Healthcare Administration
  • Proficient in the use of Microsoft Office Suite applications
  • Certified training or NVQ/CVQ equivalent in customer service would be preferred
Interested candidates may submit applications by Tuesday, September 12, 2023 to: resume.sorter@ttwing.com

Please note that only shortlisted candidates will be contacted.





Monday 22 February 2021

Concierge (Kingston, Jamaica) - Adam & Eve Day Spa

Adam and Eve Day Spa is looking for individuals that put their clients at ease, loyal, professional, courteous, love their job, always punctual, vibrant and charismatic, skilled, detailed, dedicated and passionate about the field.

Requirements: 
  • Minimum of four (4) years customer service experience
If this sounds like you, then we have an opportunity for you.

Send your résumé and application letter to Nicola@adamandevespa.net

Location: 56 Old Hope Road
Call: (876) 754-6018
Whatsapp: (876) 567-2142