Radiographer, Client Relations Rep. (Kingston) - Medical Associates

Radiology Unit of a private hospital requires the services of the following:

Radiographer

Job Summary

This position is responsible for taking diagnostic images of patients, as part of the process of determining injuries or diagnosis, and to ensure that quality patient care is delivered at all times to include but not limited to:

Key Competencies:

• Attention to detail and accuracy
• Excellent interpersonal skills
• Excellent communication skills
• Good customer service skills
• Excellent organizational skills
• Information management 
• Decision making skills
• Problem-solving skills
• Stress tolerance
• Highly confidential

Qualifications:

• Diploma/degree in Radiology
• At least two (2) years experience in the field
• Must be registered with the Council for Professions Supplementary to Medicine
• Training in sonography an asset

Client Relations Representative

This position is responsible for processing and billing all clients with requests for imaging services ensuring that they receive the "Best Customer Service Experience" by meeting and exceeding their expectations.

Key Competencies:

• Excellent communication skills
• Superior interpersonal/human relations skills
• Ability to maintain confidentiality
• Ability to analyse and interpret account data
• Ability to maintain accuracy
• Ability to be empathetic and sensitive
• Strong emotional intelligence
• Excellent damage control and conflict resolution techniques
• Good negotiating skills

Qualifications:

• Degree/diploma in Finance, Marketing, Public Relations or equivalent
• At least two (2) years in a similar capacity working in an imaging department
• Experience in customer service
• Experience in insurance claims processing
• Strong knowledge of computer applications
• Knowledge of risk management
• Medical background an asset
• Accounts receivables an asset

Submit applications to: admin@medicalassociateshospital.com

Deadline: October 31, 2020.

Only shortlisted candidates will be contacted.