Quality Management Officer (Laboratory Equipment) (GMG/SEG 2) | Kingston, Jamaica | Ministry of Health & Wellness

Salary $4,266,270 per annum

JOB PURPOSE

Under the direction and management of the Biomedical Engineer – Quality Management, the Quality Management Officer is responsible for maintaining the MoHW’s quality management system (QMS), and conducting audits and surveillance concerning laboratory equipment, processes and systems.

KEY OUTPUTS

• Quality management standards laboratory equipment, processes and systems enforced
• Detailed business requirement specifications (BRS) analyzed
• Quality Manuals and Quality Procedures maintained
• Quality Management audits for laboratory equipment, processes and systems conducted;
• Quality management findings and issues escalated
• Training on Quality Management issues and business processes affecting laboratory equipment, processes and systems provided;
• Key Performance Indicators (KPIs) concerning laboratory equipment, processes or systems reported
• Biomedical engineering data collection procedures maintained
• Technical advice/information provided
• Reports, Cabinet Submissions/Notes, technical papers, and publications prepared and issued
• Stakeholder Relationships established and maintained
• Corporate/Operational Plans and Budgets developed and managed
• Annual/Quarterly/Monthly performance Reports prepared
• Individual work plans developed

KEY RESPONSIBILITY AREAS

• Assures quality laboratory equipment, processes and systems by establishing and enforcing quality standards and testing materials and products;
• Analyzes detailed business requirement specifications (BRS) to develop testing strategies that reduce the risk of system outages and identify system defects impacting laboratory equipment, processes and systems;
• Maintains the Quality Manuals and Quality Procedures, ensuring contents are appropriate to support the laboratory equipment functioning;
• Maintains support for quality assurance activities that align to quality guidelines and deliver business objectives;
• Conducts Quality Management audits for laboratory equipment, processes and systems;
• Facilitates external Quality Management audits and inspections as required;
• Escalates findings and issues to the team leader for further assessment and action;
• Provides training on Quality Management issues and business processes affecting laboratory equipment, processes and systems;
• Prepares and submits detailed test reports to describe testing outcomes and assist developers in the removal of defects impacting laboratory equipment, processes and systems;
• Complies with the ICT quality management policies and processes that drive improvements in performance and customer satisfaction;
• Delivers effective operating theatre equipment, processes and systems testing outcomes against the pressures of time, cost and quality;
• Reports on Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to laboratory equipment, processes or systems;
• Promotes the use of customer feedback techniques to garner insights to support continuous improvement;
• Conducts benchmarking studies to determine best practices/designs and future trends;
• Liaises with internal Biomedical Engineers and related stakeholders to implement an effective, documented process that defines equipment, process or system Quality requirements, best practice and training materials to support continuous improvement initiatives;
• Uses data collection procedures to facilitate the validation of quantitative and qualitative tools to support quality management of laboratory equipment, processes and systems;
• Conducts analysis of quantitative data as well as qualitative data on all laboratory equipment inputs, outputs and outcomes in RHAs;
• Provides professional advice and guidance to wide range of internal and external stakeholders on biomedical engineering function and processes;
• Embraces a process of continuous quality improvement, consultation and feedback to customers, in order to guarantee their needs and concerns are met;
• Assembles and analyses risk scenarios to determine the likelihood and impact of significant events to the biomedical engineering business processes;
• Collaborates with key internal staff and external stakeholders in healthcare to explore, identify, prioritize, implement and evaluate clinical engineering solutions such as CTs, MRIs, X-ray units, defibrillators, mechanical ventilators, lab equipment, etc.;
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

• Bachelor’s degree in Biomedical Engineering, Engineering, Quality Management Applied Sciences, Health Technology or equivalent discipline;
• One (1) year in Biomedical Engineering, Engineering or a related area.

Kindly visit the Ministry of Health & Wellness’ website (www.moh.gov.jm).

Applications with Résumés are to be submitted no later than Friday, January 16, 2026, to:
Senior Director,
Human Resource Management & Development,
Ministry of Health & Wellness,
40 Knutsford Boulevard,
Kingston 5.
Email: jobs@moh.gov.jm

The Ministry of Health thanks all applicants for their interest; however, please note that only short-listed candidates will be contacted.