The UHWI Private Wing, Tony Thwaites Wing invites applications from suitably qualified person to fill the full-time position of Receptionist.
RECEPTIONIST
The Receptionist will be responsible for greeting visitors and delivering exceptional customer service assistance at the Front Desk.
Responsibilities:
- Being a customer service agent to patients, visitors, staff and members of the clinical team
- Greeting and acknowledging patients, visitors and other clients to the Wing
- Answering, screening and forwarding incoming calls
- Receiving, sorting and distributing incoming and outgoing mail
- Coordinating transportation arrangements
- Logging and distributing cheques
- Maintaining office security and safety procedures as per established protocols
Required Competencies:
- Strong customer service and interpersonal skills
- Punctuality and reliability
- Ability to maintain confidentiality of sensitive information
- Professional telephone etiquette
- Multitasking and time management skills with the ability to prioritize tasks
Minimum Required Education and Experience:
- Five (5) CXC/CSEC subjects including English and Mathematics
- Certified training in customer service would be preferred
- Excellent verbal and written communication skills
Interested candidates may submit applications by Friday, July 7, 2023 to: resume.sorter@ttwing.com
Please note that only shortlisted candidates will be contacted.
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