CUSTOMER CARE OFFICER (GMG/AM 3) (St. Mary, Jamaica) - Annotto Bay Hospital (NERHA)

 CUSTOMER CARE OFFICER (GMG/AM 3)

The North-East Regional Health Authority, a statutory body under the Ministry of Health & Wellness with responsibility for the management and delivery of health care and public health services within the parishes of St. Ann, St. Mary and Portland, is seeking dynamic, proactive and forward-thinking individuals to fill the position of Customer Care Officer (GMG/AM 3) at the Annotto Bay Hospital.

Summary:
Reporting to the Senior Customer Care Officer, the incumbent is responsible to assist the general public in all
aspects of their interaction with the Organization with the objective of achieving the mandate of the
organization. The incumbent will also manage customer inquiries, complaints and interact with customers to
provide and process information.

Qualifications & Experience:

• Diploma in Management Studies, Public Administration, Personnel Management, Business Administration
• At least two (2) years in Customer Service or performing related functions

Specific Knowledge Required:

• Knowledge of the MDA’s Policies & Procedures
• Knowledge of GOJ Customer Service Policies & Procedures Switch Board Operating Skills
• Proficiency in relevant Software Applications
• Good oral and written communication skills
• Strong customer service orientation

Key responsibilities will include but are not limited to:

• Maintains portfolio and be knowledgeable of the organization products and services
• Maintains portfolio of the business processes of all services of the organization
• Maintains database on key customers of the organization and tracks customers interface with the organization
• Recommends new systems, procedures or working practices to improve customer service efficiency
• Assist with customer enquiries or complaints by phone, email or direct interaction
• Maintains a log of customer complaints and queries
• Collates information and prepares monthly/quarterly and annual reports

REMUNERATION PACKAGE PER ANNUM:

• Salary Scale: $2,190,302 – $2,945,712 per annum

Applications along with detailed resume should be sent no later than Friday, 2025 September 19 to:
The Director,
Human Resource Management & Development
North-East Regional Health Authority
34-38 Ocean Village Shopping Centre, Ocho Rios
St. Ann
E-mail: jobs@nerha.gov.jm or Fax: (876) 795–2747

WE THANK ALL APPLICANTS FOR RESPONDING, HOWEVER, ONLY SHORT-LISTED APPLICANTS WILL BE ACKNOWLEDGED.

Housekeeper (Portmore, St. Catherine, Jamaica)

Resident of Portmore seeks a trustworthy Live-in Housekeeper to help with daily chores (washing, cooking, cleaning) 

Driving is a plus.

Requirements:

• Must have five plus (5+) years of experience
• Basic Math and English
• Strong communication skills
• Analytical reasoning and good judgement

Salary: $80,000 monthly. 

Contact us: 

Telephone: (876) 630-7171.

Email: mcls.customerservice@gmail.com

Babysitter/Companion (Montego Bay, Jamaica)

Description:

A babysitter and companion is needed in Montego Bay, St. James.

Enrolled Assistant Nurse - (HTAC/EAN 2) (Portland, Jamaica) - Portland Health Department (NERHA)

 ENROLLED ASSISTANT NURSE - (HTAC/EAN 2)

The North-East Regional Health Authority, a statutory body under the Ministry of Health with responsibility for the management and delivery of public health services within the parishes of St. Ann, St. Mary and Portland, invites applications from suitably qualified persons with strong team building skills to fill the position of Enrolled Assistant Nurse for the Portland Health Department. Reporting to the Senior Public Health Nurse the incumbent will be responsible for assisting in the administration of nursing services within the health department.

QUALIFICATION AND EXPERIENCE:

• Diploma in Enrolled Assistant Nursing from a recognized learning institution
• Registration with the Nursing Council of Jamaica as an Enrolled Assistant Nurse
• Certification in Supervisory Management
• At least three (3) years’ experience as an Enrolled Assistant Nurse 1.

Specific Knowledge Required:

• Thorough knowledge of current legislation affecting the practice of Nursing in Jamaica
• Knowledge of the Staff Orders for the Public Service.

Key responsibilities will include:

• Assisting with the admission, discharge and transfer of patients
• Assisting in explaining facility’s rules and routines to patients
• Assisting patients in moving and turning, getting in and out of bed, positioning and walking as needed
• Assisting with the inter-facility transportation of patients
• Maintaining personal hygiene of the patient according to the needs and condition; that is bathing, cutting nails, combing hair, oral hygiene
• Assisting with the patient in dressing and undressing
• Giving, removing and checking bed pans and urinals
• Administering alcohol or tepid sponges to reduce body temperature
• Collecting specimens of urine, faeces, sputum and vomitus
• Observing temperature, pulse, respiration and blood pressures of patients
• Measuring heights and weights
• Preparing patients for and assisting doctors and nurses in examination, treatment and diagnostic tests
• Preparing instruments and equipment for storage and sterilization
• Sterilizing instruments and equipment
• Assist in receiving, checking and storing supplies
• Perform simple dressings
• Administering medications excluding dangerous drugs as ordered e.g., orally, rectally or by injectionsubcutaneous and intramuscular and carrying out other treatments as assigned
• Co-operating with other members of staff and accepting guidance and corrections

REMUNERATION PACKAGE PER ANNUM:

• Salary Scale: $2,410,261 – $2,865,042 per annum

Applications letter along with resumé should be submitted no later than Thursday, 2025 September 25 to:
The Director,
Human Resource Mgt. & Development
North-East Regional Health Authority,
34-38 Ocean Village Shopping Centre,
Ocho Rios, St. Ann,
E-mail: jobs@nerha.gov.jm or Fax: (876) 795-2747

WE THANK ALL APPLICANTS FOR RESPONDING, HOWEVER, ONLY SHORT LISTED
APPLICANTS WILL BE ACKNOWLEDGED.

ENROLLED ASSISTANT NURSE (Portland, Jamaica) - Portland Health Department

 ENROLLED ASSISTANT NURSE - (HTAC/EAN 1)

The North-East Regional Health Authority, a statutory body under the Ministry of Health with responsibility

for the management and delivery of public health services within the parishes of St. Ann, St. Mary and
Portland, invites applications from suitably qualified persons with strong team building skills to fill the position of Enrolled Assistant Nurse for the Portland Health Department. Reporting to the Public Health Nurse 3 the incumbent will be responsible for assisting in the administration
of nursing services within the Health Department.

QUALIFICATION AND EXPERIENCE:

• Diploma in Enrolled Assistant Nursing from a recognized learning institution
• Registration with the Nursing Council of Jamaica as an Enrolled Assistant Nurse

Specific Knowledge Required:

• Thorough knowledge of current legislation affecting the practice of Nursing in Jamaica
• Knowledge of the Staff Orders for the Public Service.

Key responsibilities will include:

• Assisting with the admission, discharge and transfer of patients
• Assisting in explaining hospital rules and routines to patients
• Sharing responsibility for a safe and comfortable environment for the patients
• Assisting patients in moving and turning, getting in and out of bed, positioning and walking as needed
• Assisting with the inter-facility transportation of patients
• Maintaining personal hygiene of the patient according to the needs and condition; that is bathing, cutting nnails, combing hair, oral hygiene
• Assisting with the preparation of patient’s meals and in the feeding of patients
• Assisting with the patient in dressing and undressing
• Giving, removing and checking bed pans and urinals
• Changing linen and making beds
• Administering alcohol or tepid sponges to reduce body temperature
• Collecting specimens of urine, faeces, sputum and vomitus
• Observing temperature, pulse, respiration and blood pressures of patients
• Measuring heights and weights
• Observing symptoms, reactions, attitudes and changes in the patient’s condition; and report to the Registered Nurse
• Preparing patients for and assisting doctors and nurses in examination, treatment and diagnostic tests
• Sharing responsibility for the control of infection
• Preparing instruments and equipment for storage and sterilization
• Sterilizing instruments and equipment
• Sharing responsibility for keeping the patient’s unit clean and tidy
• Assist in receiving, checking and storing supplies
• Perform simple dressings
• Administering medications excluding dangerous drugs as ordered e.g., orally, rectally or by injectionsubcutaneous and intramuscular and carrying out other treatments as assigned
• Co-operating with other members of staff and accepting guidance and corrections

REMUNERATION PACKAGE PER ANNUM:

• Salary Scale: $2,078,360 – $2,470,517 per annum

Applications along with resumé should be submitted no later than Thursday, 2025 September 25 to:
The Director,
Human Resource Mgt. & Development
North-East Regional Health Authority,
34-38 Ocean Village Shopping Centre,
Ocho Rios, St. Ann,
E-mail: jobs@nerha.gov.jm or Fax: (876) 795-2747

WE THANK ALL APPLICANTS FOR RESPONDING, HOWEVER, ONLY SHORT LISTED APPLICANTS WILL BE ACKNOWLEDGED.

Live-in helper needed for private residence in Kingston, Jamaica.

 

Live-in helper needed for private residence in Kingston, Jamaica.

Job type: Live-in position, full-time/permanent

Location: Jacks Hill area, Kingston

Duties include:

• General cleaning,
• Washing and ironing, cooking,
• Looking after two (2) girls: ages 7 and 12 years old
  

Skills required:

• Can read and write well
• Can manage general cleaning; washing and other household duties
  
• Has housekeeping experience and likes children
  

Age range:

• 45 to 50 years old

Salary: $25,000 weekly.

How to apply:

Telephone: (876) 285-5916

Deadline for applications: September 30, 2025.

Gardeners, Janitors & Watchmen (Kingston, Jamaica)

 

Location: Jack's Hill, Kingston, Jamaica, W.I.

Live-out position

Description: We are seeking gardeners, janitors and watchmen. 

Job functions:

• Gardening,
• Janitorial services,
• Property monitoring services

Requirements:

• Able to read and write and have a clean police record
  
• High school diploma and/or prior experience
  

Apply now:

Email: jobvacancypsp3055@gmail.com, (876) 665-6289

Deadline for applications: September 15, 2025.

Helper for Montego Bay, Jamaica.

 

A live-out helper is needed in Montego Bay, Jamaica.

Duties include:

• Cooking
• Cleaning
• Doing laundry
• Assisting with an elderly person

Requirements:

Must have/be:

• A great personality
• Gentle and caring

Contact: (876) 418-0654.

Live-in housekeeper (Kingston, Jamaica) - Suncress Guest House

 

We are hiring!

Position: Live-in housekeeper 

Location: 108 Sunrise Crescent, Kingston 19.

Requirements:

• Keep rooms and main areas clean
• Communicate well with guests
• Check in guests into rooms
• Work cooperatively with the team

Interested applicants contact: 

(876) 281-9336. Address: 108 Sunrise Crescent, Kingston 19.

Join our team today!

Groundskeeper (Mandeville, Manchester, Jamaica)

 

Position type: Live-out groundskeeper; part-time

Description: Live-out groundskeeper is needed for cutting of the lawn, trimming, watering of plants trees, maintenance of fruit trees and general clean up of the yard.

Skills & Abilities:

• Landscaping/gardening, groundskeeping
• Great customer service,
• Experienced person and flexible
  
• Someone with knowledge of plants and fruit trees.
  

Age range:

• 35 to 45 years old

Salary: $10,000 JMD (once per week)

Deadline: September 30, 2025.

Email: nmckenly@gmail.com

Groundsman (Kingston & Portmore, Jamaica)

 We want you on our team!

GROUNDSMAN 

 Requirements:

• Male
• Experienced
• Good customer service skills

Location: Kingston & Portmore, St. Catherine

Documents:

• One (1) passport sized photo
• Two (2) reference letters 
• Police report

Send your CV to:  administrator@conciergecustodian.com 

Or call: +1 (876) 378-0681 for more information. 

Live-in Caregiver (Kingston, Jamaica)

 

A live-in caregiver is needed to take care of an elderly couple at a Kingston home. 

Requirements:

• Must have experience and preferably over thirty-five (35) years old

If interested, please email us with your contact info and a brief outline of your education and experience.

Send email to: kingstonjob2025@outlook.com

Deadline: August 30, 2025.

Helper needed (Kingston, Jamaica)

Helper needed from Portland.

Small family with a toddler, located in Liguanea (Kingston) seeks a live-in helper from Portland. 

Duties:

• Prepare meals
• Assist with childcare
• Do house chores (cleaning, etc)

Requirements:

• Must e trustworthy
• Reliable
• Child-friendly
• References required

If interested call or Whatsapp: (876) 279-8251.