Patient Care Assistant (Kingston, Jamaica) - Jamaica Constabulary Force

Applications are invited from suitably qualified applicants to fill the following positions within the Medical Services Branch of the Jamaica Constabulary Force.

Patient Care Assistant (HSC/HS 6)

Job Purpose

Under the direction of the Nursing Staff, the incumbent is responsible for providing support to the Medical Services Branch, facilitating general patient care and maintaining a hygienic, safe and orderly facility in keeping with the objectives of the Branch. 

Key Responsibility Areas

Technical/Professional Responsibilities:

• Assists with the preparation for conducting all clinics in an efficient manner, e.g. sterilisation of equipment, etc
• Assists with the organization and maintenance of order and discipline in the clinical area
• Assists with the admission of patients engaging in such activities as "pulling cards", weighing and recording
• Record vital signs such as temperature, blood pressure, pulse or respiration rate as required
• Assists with explaining the intake forms when necessary 
• Prepares patients for physical examination
• Assists with the administration of immunizations as directed
• Assists with dressings and treatments of minor ailments as directed 
• Participates in post-clinic discussions that should embody evaluation and continuity of patient care
• Helps patients in distress by responding to emergencies
• Assists with the organization of healthy lifestyle clinics
• Assists with the administration of immunizations
• Assists with the distribution of supplement and medication as well as applying simple dressings
• Assists with the preparation of visual aids to enhance teaching
• Assists in the planning, demonstration and distribution of appropriate literature as required
• Assists in motivating the JCF populace to utilize the services
• Manages incidents and ensures the continuing safety of self and others
• Assesses casualties and finds out the nature and cause of injuries, prioritizing based upon medical needs
• Arranges for further medical help or other emergency services on client's behalf
• Provides appropriate first aid treatment 
• Makes notes/observations of casualties and completes paperwork as required
• Provides a handover report when further medical help arrives
• Welcomes patients and visitors by greeting then in person or on the telephone and answering and/or referring their inquiries
• Optimizes patients' satisfaction, provider time and treatment room utilization by scheduling appointments
• Keeps clinics on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule
• Informs provider/patient of any service delays
• Prepares health records in advance of patient's visit
• Records and compiles statistical data and accurately files documents 
• Ensures availability of treatment information by filing and retrieving patient records
• Protects patients' rights by maintaining confidentiality of personal information
• Updates patients' information in the Health Management Information System
• Assists with data entry into the SPSS software for research purposes
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
• Assists with the MSB inventory of stocks in triage, screening and treatment areas
• Assists with the scheduling of recalibration of clinical equipment such as blood machines, etc
• Maintains the smooth operation of systems at the MSB by following policies and procedures; reporting needed changes
• Assists with mass programmes as directed by supervisors 
• Participates in conferences, seminars, etc
• Administers follow-up care as directed by nurse in charge
• Collects specimens as directed by the Registered Nurse
• Provides simple demonstration to support the teaching given 
• Reports obvious health hazards in the environment

Minimum Required Education and Experience:

• Certificate in Practical Nursing from a recognized institution
• One (1) year experience working in a caring environment/role

Special Conditions Associated with the Job

• Exposure to health hazards

Special Licensing or Certification necessary for the Job

• NCTVET certified
• Valid food handler's permit

Applications accompanied by resumes should be submitted no later than Friday, May 10, 2024 to:

The Senior Director

Human Resource Management & Development

Jamaica Constabulary Force

NCB South Tower

3rd Floor,

2 Oxford Road,

Kingston 5.

Email: hrbranch@jcf.gov.jm

We appreciate your interest in this advertisement, unfortunately only shortlisted candidates will be contacted.