Counsellor (Kingston, Jamaica) - Min. of Culture, Gender, Entertainment & Sport

 Counsellor (SWG/PS 4) (Band 11) - Bureau of Gender Affairs - 

National Shelter Unit

(Eastern Regional Shelter), 

salary range $6,028,273 - $9,172,509 per annum

Job Purpose

Under the general direction of the Shelter Manager, the Resident Counsellor is responsible for providing psychosocial support to women and children who resides at the National Shelter and assists in the operations of the shelter in accordance with policies and procedures.

Key Responsibilities
• Assists with the implementation and evaluation of projects and programmes;
• Prepares and submits Technical and Administrative reports as required;
• Provides appropriate intervention in response to emotional, behavioural and physical needs of clients;
• Maintains and supervises established routines and procedures for the clients;
• Assists residents to establish and achieve individualized goals;
• Maintains confidentiality of residents;
•Participates in design and implementation of programme activities;
• Participates in research/evaluation/quality assurance activities that would enhance the efficiency and/or effectiveness of service delivery;
• Provides referrals and follow-up as necessary;
• Provides support to all Shelter programme areas as requested;
• Exercises good judgement and discretion in dealing with confidential information;
• Prepares and submits all necessary documentation, including written records/reports, logs and provides statistics as requested;
• Apprises Shelter Manager of client and staff issues;
• Assists in the establishment of Health and Safety Standards, Regulations, Policies and Procedures for the Shelter as required and comply with them;
• Enforces all guidelines and submits Incident Reports when appropriate; this may involve terminating a   resident’s stay at Shelter when Primary Safety Guidelines have been violated;
• Facilitates Intake and Orientation Process of new incoming residents during evening and overnight shifts;
• Identifies and resolves communal living disputes; facilitates a Conflict Resolution Group with the residents  if necessary.
• Represents the Unit at Meetings/Conferences and other fora as requested.

Required Knowledge, Skills, and Competencies
Core:
• Good oral and written and communication skills
• Good analytical thinking skills
• Good problem-solving and decision-making skills
• Good planning and organizing skills
• Flexibility and adaptability
• Good interpersonal skills
• Teamwork and co-operation
• High level of Integrity
• Ability to use own initiative
• Managing external relationships

Functional/Technical:
• Sound knowledge of Government regulations, laws and guidelines which affects adults and children who are victims of domestic violence, sexual assault, and/or abuse
• Excellent knowledge in counselling skills and techniques
• Sound knowledge of conflict resolution
• Excellent knowledge in Crisis Management
• Able to work well with creative people and diverse groups
• Proficiency in the use of Microsoft Office Suite and other relevant computer applications and systems.

Minimum Required Qualification and Experience
• Undergraduate Degree in Counselling/Social Work or its equivalent from a recognized tertiary institution;
• Certification in Counselling Services;
• Training in First Aid and Cardiopulmonary Resuscitation (CPR);
• Five (5) years’ related work experience.

Applications accompanied by résumés should be submitted no later than Wednesday, 3rd May, 2023 to:

Director, Human Resource Management and Development
Ministry of Culture, Gender, Entertainment and Sport
4-6 Trafalgar Road
Kingston 5

Email: careeropportunities@mcges.gov.jm

Please note that only shortlisted applicants will be contacted